Return Policy

Effective Date: July 23, 2026

Welcome to the Xerxes Athletic Return Policy. This Return Policy explains your rights regarding returns, refunds, exchanges, and eligible products purchased from Xerxes Athletic.

1. Eligibility for Returns

You may return eligible items within 30 days of receiving your order.

To qualify for a return, items must:
• Be unworn, unwashed, and unused.
• Have all original tags attached.
• Be returned in the original packaging.
• Be free from stains, odors, or damage.

Items that do not meet these conditions may not be accepted.

This Return Policy applies to all eligible purchases made through the Xerxes Athletic online store.

2. Non-Returnable Items

The following items cannot be returned:
• Gift cards.
• Final sale or clearance items.
• Products marked as non-returnable.
• Items that have been worn, washed, altered, or damaged after delivery.

3. How to Start a Return

To request a return under this Return Policy, please contact us at:

Email: Sepideh@xerxesathletic.com

Please include:
• Your order number.
• The reason for your return.
• Photos if the item is damaged or incorrect.

Our customer support team will provide further return instructions.

4. Refunds

Once your returned item has been received and inspected, we will notify you of the status of your refund.

If approved, your refund will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.

Original shipping charges are non-refundable unless the return is due to our error.

5. Exchanges

We currently exchange items only for defective, damaged, or incorrect products.

If you need a different size or color, we recommend returning your item and placing a new order.

6. Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.

Please include:
• Your order number.
• A description of the issue.
• Clear photos of the product and packaging.

We will work quickly to resolve the issue.

7. Return Shipping

Customers are responsible for return shipping costs unless:
• The wrong item was shipped.
• The item arrived damaged.
• The product is defective.

We recommend using a tracked shipping service, as Xerxes Athletic cannot guarantee receipt of returned packages.

8. Contact Us

If you have any questions about this Return Policy or need assistance with a return, please contact us.

Email: Sepideh@xerxesathletic.com

Thank you for reading the Xerxes Athletic Return Policy. We appreciate your trust and thank you for shopping with Xerxes Athletic.