Shipping Policy

Welcome to our Shipping Policy page. At Xerxes we are committed to providing you with the best shopping experience, including reliable and efficient shipping. Please read our shipping policy below for detailed information.

**Domestic Shipping (Canada)

Processing Time:

  • All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
  • If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

Shipping Rates & Delivery Estimates:

  • Standard Shipping (5-7 business days): 10.00 CAD
  • Expedited Shipping (2-3 business days): $20.00 CAD
  • Free Shipping on orders over $150 CAD.

**International Shipping

Processing Time:

  • Orders are processed within 3-5 business days. Delivery times may vary depending on the destination country.

Shipping Rates & Delivery Estimates:

  • Standard International Shipping (10-15 business days): 30 USD

Customs, Duties, and Taxes:

  • Xerxes is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Order Tracking

  • Once your order has shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking number will be active within 24 hours.

Shipping Confirmation & Order Tracking

  • You will receive a shipment confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Damages

-xerxes is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

If you have any questions about our shipping policy, please contact our customer service team at [Your Contact Information].

Thank you for shopping with us!